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Professional Services

¨ Product Information Management and Distribution

¨ Campaign/Program-Specific Advertising

¨ Printing Services

¨ Distribution of Warning Labels

¨ Address Verifications

¨ Overflow Phone & Computer Support for your in-house campaigns

¨ Field Surveys and Inspections

¨ And More...

Toll Free Line Management

¨ Toll free numbers are assigned for each campaign

¨ Toll free fax numbers

¨ 24-hour monitoring available

¨ Documentation of incoming & outgoing calls

Warehouse/Distribution Facilities

¨ Central locations for product returns and shipment of replacement product

¨ Record Retention Services

¨ Assembly and packaging of replacement product

¨ Disposal of replacement product

Electronic Interface/Data Transfer

¨ Allows real time access to all campaign/program information

¨ Simplifies record keeping; documents your compliance

¨ Web-Site hosting available

¨ On-line Internet access response available

¨ Web-Site listing available

Warranty Claims Administration

¨ Frees management talent for the essential pre-sale and sales sides of your business

¨ Extends the benefits of successful campaigns/programs

¨ Keeps your Recall/Retrofit records separate from your company's internal records